Terms of Policy
Welcome to the online portfolio and gallery of Victoria Sapegina. By browsing this website, contacting the artist, or purchasing an artwork, you acknowledge and agree to follow the terms and conditions outlined below:
1. General Provisions & Legal Status
Artist Status: All artworks presented on this website are hand-painted and sold directly by Victoria Sapegina, a self-taught independent artist operating from Novosibirsk, Russia.
Website Nature: "Vidoite" (VidoitePaintings) is the personal creative title of this online portfolio and gallery. It does not represent a legal entity or a commercial brand.
Governing Law: These terms and conditions are governed by and construed in accordance with the applicable laws of the Russian Federation regarding distance selling, copyright protection, and individual artistic activities.
2. Types of Artworks & Custom Commissions
Original Artworks: One-of-a-kind, unique pieces created from the artist's original concepts, including original oil paintings and academic sculptures.
Master Copies & Replicas: Hand-painted replicas or studies of historical masterpieces by the Old Masters. These are created for educational and artistic tribute and are explicitly labeled as copies. They are original oil paintings, not digital prints.
Handcrafted Jewellery: Curated, historical-inspired wearable art made of natural stones and baroque pearls, meticulously assembled by hand.
Custom Commissions: Victoria Sapegina is available for personalized portraits or specific master copies upon individual request.
-A 50% non-refundable deposit is required before the artist begins working on a commission.
-The remaining 50% plus international shipping costs must be paid in full upon the completion of the artwork, prior to its dispatch.
-In accordance with Art. 26.1 of the Russian Law "On Protection of Consumer Rights," no returns or cancellations are accepted for custom-made or personalized artworks with individually defined characteristics.
3. Materials, Storage & Product Condition
Medium: Most paintings presented in this portfolio are created using professional oil paints on canvas board (canvas mounted on sturdy cardboard).
Storage & Authenticity: Due to the storage of artworks in a natural, climate-influenced environment in Siberia, the reverse side of the canvas board may exhibit minor signs of humidity, watermarks, or discoloration. Additionally, the backing paper used to secure the canvas to the cardboard may appear of modest or aged quality.
Buyer Acceptance: By placing an order, the buyer explicitly acknowledges and accepts that these cosmetic imperfections on the back are a natural result of the artist's authentic studio environment and process. They do not affect the integrity, durability, or visual quality of the front painting.
Color Variance: Actual colors may vary slightly from what appears on your screen due to individual monitor or mobile screen settings.
Sculpture Ownership & Care Policy: All clay and another sculptural material artworks are fragile and intended for indoor display only. We are not responsible for any damage caused by improper handling, accidental drops, or exposure to extreme temperatures and direct sunlight after delivery. By purchasing, the buyer acknowledges that sculptural material can soften under intense heat, and proper indoor climate conditions must be maintained to preserve the artwork.
Jewellery Care Policy: Our handcrafted jewellery utilizes natural stones and delicate components. To preserve its visual quality, pieces must be handled with care, kept away from moisture, perfumes, and extreme temperatures. The artist is not liable for structural damage or naturally occurring stone variances that happen after safe delivery due to everyday wear.
4. Intellectual Property Rights
In accordance with the Civil Code of the Russian Federation (Part IV), the artist retains all exclusive intellectual property rights and copyrights to the artworks, including all reproduction rights.
The purchase of a physical painting transfers ownership of the physical object only. It does not grant the buyer the right to reproduce, digitize, or resell the image for commercial purposes, prints, or merchandise.
5. Invoicing & Payment Terms
Currency: All prices on the website are strictly listed and processed in Euro (€).
Payment Method: Transactions are completed via Direct Bank Transfer (SEPA/SWIFT) to the artist's verified international bank account.
Process: An order is officially confirmed only when a formal PDF Invoice is generated by the artist and sent to the buyer’s verified email address. Payment must be completed within 5 business days from the invoice date.
Taxation: The artist is solely responsible for reporting income and paying taxes in compliance with the tax legislation of the Russian Federation (including self-employment tax regulations).
6. Shipping, Framing & Government Certification
Origin: All packages are professionally packed and dispatched from Novosibirsk, Russia.
Framing: By default, all paintings are sold unframed to ensure the safest and most cost-effective international transit. Custom framing is strictly available upon request and will affect both the final price and shipping fees.
Export Regulations: International shipping is subject to the Law of the Russian Federation "On the Export and Import of Cultural Property." Before dispatch, every artwork (especially Master Copies) must undergo mandatory expert evaluation.
Processing Time: Due to the time required to secure the official Expert Conclusion (Export Permit) from an accredited expert authorized by the Ministry of Culture of the Russian Federation, the processing times are as follows:
Original Artworks: 7–14 business days.
Master Copies & Commissions: 10–20 business days (including paint drying time).
Handcrafted Jewellery & Ready-Made Sculptures: 2–5 business days for careful packaging and dispatch.
Transit Estimates: Delivery via International Air Mail/EMS typically takes 3–5 weeks to Europe, 4–6 weeks to the USA/Canada, and 4–8 weeks to other regions.
Customs Duties: Any import taxes, customs duties, or clearance fees applied by the destination country are the sole financial responsibility of the buyer.
7. Returns and Refunds Policy
Pursuant to Articles 459 and 493 of the Civil Code of the Russian Federation, the risk of accidental damage or loss to any artwork, sculpture, or jewellery transfers to the buyer only upon actual delivery and physical receipt of the parcel.
Damages in Transit & Faulty Items: In the rare event that an item arrives broken, torn, damaged during transit, or with a faulty clasp, the buyer must notify the artist via email or WhatsApp within 24 hours of delivery. The notification must include clear, high-quality photographic evidence of both the external packaging and the damaged item. Upon verification under our store policy, the artist will thoroughly review the case to arrange a repair, replacement, or refund.
Returns of Ready-Made Items: If you purchase a ready-made original painting, ready-made sculpture, or ready-made jewellery and are not entirely satisfied, you can initiate a return within 14 days of delivery. In this case, return shipping costs, international tracking fees, and re-import logistics are strictly the financial responsibility of the buyer. The item must be returned in its original, unworn, and unaltered condition.
Custom Orders Exclusion: As stated in Section 2, all custom-made individual commissions created from photos are final and strictly non-refundable.
8. Privacy & Data Protection
The artist processes and protects your personal data (Name, Email, Phone, Shipping Address) in strict compliance with Federal Law No. 152-FZ "On Personal Data" of the Russian Federation. Your data is used exclusively for order fulfillment and communication and is never shared with third parties.
